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How Do I Track the Status of a Transaction?

Mutual fund transactions (purchases, redemptions, and exchanges) placed online are viewable in Pending Activity from the Activity tab within the Accounts & Activity area immediately after the transaction is submitted. Please note that accounts established via the Mutual Fund Account Setup application and systematic transactions do not display in pending activity.

After the market close (usually 4 p.m. ET) on the trade date specified, the transaction can no longer be cancelled but is still displayed in Pending Activity until our systems are updated the following morning. After this update, transactions are viewable within the Transaction History from the Activity tab within the Accounts & Activity.

Transaction History contains a record of all the financial activity in your T. Rowe Price mutual fund and Brokerage account(s), as of the previous business day, including automatic investments and withdrawals and dividend and capital gain payments.

What is Year-to-Date Tax Information?

This view shows important tax information related to your mutual fund investments for the current and prior tax year.

  • Income Dividends—For bond funds and money market funds, dividends are declared daily and paid monthly. For some stock funds, dividends are declared and paid quarterly, but, for the other funds, dividends (if applicable) are declared and paid annually in December.
  • Long-Term Gains—Stock and bond funds that profitably sell securities held more than 12 months usually distribute such gains to shareholders in December.
  • Short-Term Gains—Stock and bond funds that profitably sell securities held 12 months or less usually distribute such gains to shareholders in December.
  • Foreign Withholding—A foreign investor may have a percentage of dividends withheld at a rate determined by a treaty between the U.S. and the government of the investor's home country.
  • Federal Income Tax Withholding—Shareholders required to report earnings to the IRS may have 31% backup withholding on dividends, capital gain distributions, and gross proceeds from the sale of shares (including exchanges) in any of the following circumstances:

    • If your account has an incorrect tax identification number or no number,
    • If you fail to certify that you are not subject to backup withholding, or
    • If the IRS indicates that you underreported on previous tax returns.

Foreign Taxes Paid—International stock funds occasionally pay taxes to foreign governments on income earned outside the U.S.

When Are Statements Available for Viewing Online?

Online account statements are accessible from the Statements & Records area and are available for up to 7 years. If you are signed up for E-delivery of your statements, we will notify you by e-mail when your account statement is available online.

Monthly and quarterly account statements are usually available online within five business days of the first of each month or within five business days of the first of April, July, and October. Fourth-quarter account statements are usually available online at the beginning of January and contain a consolidated view of each of the previous monthly or quarterly account statements for that year. If you signed up for E-Delivery, beginning with the 2010 year-end statement, we’ll provide an electronic account statement only.

To view statements online, you must have the Adobe® Acrobat® Reader installed on your computer. It is free and easy to download.

How do I download my statement if I elect e-delivery?

If you elect e-delivery for statements, you will receive an e-mail approximately the first week following the month end (for monthly statements) or the quarter end (for quarterly statements). That e-mail will have a link which will take you to the log-in page for your T. Rowe Price accounts. Upon logging in, you can launch your statement from the Statements & Records section.

When will I receive statements for small business retirement plans?

The statements for small business retirement plans are sent on a quarterly basis in a separate package from statements concerning any mutual fund, Brokerage, or variable annuity accounts you may own.

How do I know if I will get quarterly or monthly statements?

All accounts with check-writing, all Brokerage accounts, and all variable annuity accounts are required to receive monthly statements. Quarterly statements will be sent for mutual fund portfolios below $25,000 in assets.

If you currently receive quarterly statements and would like monthly statements (or vice versa for accounts that do not require monthly statements), this change can be made by contacting a T. Rowe Price customer service representative by phone.

When should I order a new statement if I have not received one?

Due to mailing timeframes, please wait two weeks after quarter-end (for quarterly statements) and two weeks after month-end (for monthly statements) before ordering another statement.

How do I order a new statement?

T. Rowe Price offers several ways to get new statements.

If you need an electronic statement:

Online account statements are available for up to 7 years. The fastest way to get a new statement is to download it from the Statements & Records section of your online account. From there, adjust the drop-down menu to the corresponding year that you are requesting. Click on the hyperlink of the statement date you wish to view or print to launch the statement.

If you need a hard copy of your statement:
To request by phone:
  • For mutual fund accounts: 1-800-225-5132 (Weekdays: 8 a.m. to midnight ET, Weekends: 8:30 a.m. to 5 p.m. ET)
  • For Brokerage accounts: 1-800-225-7720 (Weekdays: 8 a.m. to 8 p.m. ET)
  • For small business retirement plans: 1-800-492-7670 (Weekdays: 8 a.m. to 9 p.m. ET)
To request in writing:
  • You may request past statements in writing by sending us a letter of instruction. Visit the Send U.S. Mail section for the appropriate mailing address to fulfill your request.
  • Written requests must be signed by the client or authorized party.
  • Instructions should include the account information and specify where the statements should be sent.
Where can I find my account number or investor number?

Your account numbers and investor number are provided on your statements. Your account numbers also are available online in the Accounts & Activity area of your online account.

Which Tax Forms Are Currently Available Online?

For Mutual Fund Accounts:

  • IRS Form 1099-DIV—Reports taxable distributions for nonretirement accounts (provided the total distribution to you from the fund is $10 or more). Distributions are taxable whether received in cash or reinvested.
  • IRS Form 1099-B—Reports proceeds from sales of shares (other than money-market funds) in taxable accounts, along with total cost and total gain or loss on shares sold (when available).
  • IRS Form 1099-R—Reports any withdrawals from retirement plan accounts or rollovers from T. Rowe Price retirement accounts; also shows amounts withheld for taxes.
  • Form 1099-INT—Reports tax-exempt interest dividends (including specified private-activity bond interest) made by each tax-free fund during the year (provided the total distribution to you from the fund is $10 or more).

Please Note: IRS Form 1099-Q is not available online.

For Brokerage Accounts:

  • IRS Forms 1099, 1099-R, and 5498 are available online.
Who Will Receive a 1099 Tax Form?

For Mutual Fund Accounts:

  • IRS Form 1099-DIV—An investor who has received a distribution of $10 or more, either in cash or reinvested, of dividends and/or capital gains in a taxable account.
  • IRS Form 1099-B—An investor who sells shares or exchanges shares in a taxable (nonmoney market) account.
  • IRS Form 1099-R—An investor who takes a distribution from certain tax-advantaged accounts, including Traditional IRA, SEP-IRA, SIMPLE IRA, Roth IRA, or workplace retirement plans, or converts a Traditional IRA to a Roth IRA.
Why Is My Tax Form Not Available Online?
  • Account Type—Tax forms for your account type may not be available for online viewing, including retirement accounts and qualified education programs with no activity during the year. Tax forms are available online for Individual or joint tenant accounts, UGMA/UTMA Accounts, and Individual Retirement Accounts (IRAs).
  • Corrected Tax Forms—If your 1099-DIV, 1099-B, or 1099-R tax form has been corrected, it will be mailed. The corrected form and any other forms under your tax identification number will also be available online for the specified tax year.
  • IRS Form 1099-DIV—Accounts with a distribution of $10 or less are not reported to the IRS. A 1099-DIV will not be generated.
  • IRS Form 1099-R—Custodian-to-custodian transfers and maintenance fee deductions are not reported to the IRS and will not generate a 1099-R by mail or online.
What Types of Confirmations Are Available Online?

Mutual fund and Brokerage accounts, transaction confirmations, and confirmations of address changes and changes to banking information are available to view online. Confirmations for the previous 36 months* will be available online, and these are generally available to be viewed the morning after the transaction occurred. Confirmations for most account types are available to users with taxable responsibility for the account, meaning that the confirmations are stored and viewable under one taxpayer identification number or Social Security number. Because documents are stored in this way, in certain instances you may not be able to view an online confirmation for a specific account for which you have online access or trading authority. As an example, confirmations issued for an UGMA/UTMA account are archived under the account's unique taxpayer identification number (the minor's Social Security number) and, therefore, would not be viewable when you log in to account access under your user name and password.

If you are signed up for E-delivery of your confirmations, we will notify you by e-mail when an account confirmation is available to view online. As a protection to you, confirmations of changes of address and banking information will also be mailed to your address of record.

To view confirmations online, you must have the Adobe® Acrobat® Reader installed on your computer. It is free and easy to download.

* Mutual fund confirmations from 9/24/04, and Brokerage confirmations from 8/24/05 to the current date, are available to view online.
Copyright 2014, T. Rowe Price Investment Services, Inc., Distributor. All rights reserved.