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  • Where can I find more information about Brokerage accounts?

    Enjoy our convenient trading services, reliable research, and competitive prices designed to help independent investors reach their goals. Please click here for more information about our Brokerage options.

    How do I enter a Brokerage trade online?

    There are a number of ways to initiate an online Brokerage trade. After you login to your accounts, you will be initially directed to the Accounts & Activity Summary page. From this page you may leverage the Actions drop-down adjacent to the account to select a trading option, (Stock, Mutual Fund or Option). You may also click on the account to access the Account Details page, or the Positions link to view all current holdings in the Brokerage account. From Account Details and Positions, a prominent Trade section with links to Stock, Mutual Fund or Option order entry pages, appears at the top right side of the screen.

    Alternatively, after login you may also select Transact & Trade in the top navigation bar to begin the process of entering a brokerage trade. If you have multiple brokerage accounts, you will be prompted to select the appropriate account from the drop-down menu before proceeding to the Stock, Mutual Fund or Option Order entry pages.

    For detailed instructions including tutorials and definitions of terms, refer to Help, available via the icon at the top right center of each Brokerage page.

    Please note: Employ the Stock order function to enter an order for an Exchange Traded Fund, or ETF.

    Can I invest in non T. Rowe Price mutual funds through my Brokerage account?

    Through our Mutual Fund GatewaySM, you have quick access to hundreds of no-load funds from prominent fund families such as Fidelity, Vanguard, American Century, Dreyfus, and more. To keep your costs down, many funds are available with no transaction fee. You can trade these funds online, via via the automated Tele-Trader Brokerage voice response system, or with a representative. We also provide the information you need to make informed investment decisions. Through the Mutual Fund Gateway tool, you can compare top-performing funds using factors such as performance, growth percentage, and Morningstar Ratings.

    You can also invest in thousands of load funds off-line by contacting a T. Rowe Price Brokerage representative at 1-800-225-7720.

    How do I track trade status or view historical activity in my Brokerage account?

    Brokerage account history as of the previous day is available in the Accounts & Activity / Activity section of Account Access. From the Transaction History section of this page, you may select View All Transaction History to retrieve a consolidated history for all of your T. Rowe Price Mutual Fund and Brokerage accounts.

    Intra-day brokerage activity is available via Brokerage Order Status and History pages. To access intraday history or account activity, click the desired account number from Accounts & Activity / Summary or Balance Details.

    A new navigation bar will appear including a link to both Order Status and History. These functions offer a real-time view of intra-day open and / or pending orders, and transactions that occurred in the Brokerage account. The default view for History is all activity for the previous seven days, which includes transactions posted to the account intraday. You may use search criteria filters to expand or narrow your search and view activity by symbol, time period, or a custom date range. History for the current and prior year is available online, and details of orders already executed the same trading day also appear in Order Status. If you have multiple brokerage accounts, use the select another account drop-down located at the top left of each page to navigate between accounts and view specific information.

    For detailed instructions including tutorials and definitions of terms, refer to Help, available via the icon at the top right of each page.

    How do I contact someone if I experience a problem or have questions about the online system?

    For technical support and / or to contact a T. Rowe Price representative, select the Customer Service link which appears at the top of every page. You may then choose from a variety of options within the Contact Us section to access phone numbers and or begin the process to send a secure e-mail message.

    Is T. Rowe Price Investment Services, Inc., affiliated with a publicly traded company?

    T. Rowe Price Investment Services, Inc. is a subsidiary of T. Rowe Price Group Inc., which is a publicly traded company.

    How can I change my address online?

    To submit an online address change request via the secure T. Rowe Price Account Access site, select Profile & Preferences in the top navigation bar after login. The Profile Information section includes current Contact Information and a link to Update Contact Information. In addition to your mailing address, you may update other personal information online, including phone number and email address.

    Is my T. Rowe Price Brokerage account insured?

    T. Rowe Price Brokerage is a member of the Securities Investor Protection Corporation (SIPC), which provides our clients with up to $500,000 worth of protection ($250,000 for cash claims) against failure of the firm.

    Additional coverage is provided by Pershing (our clearing broker) through Lloyd's of London to an overall aggregate level of $1 billion for assets in custody at Pershing and its London affiliate, Pershing Securities Limited, including $1.9 million in cash.

    For more information regarding SIPC, including a SIPC brochure, visit www.sipc.org or call 202-371-8300.

    SIPC coverage does not protect against losses arising from changes in the market value of investments.

    Does T. Rowe Price Brokerage offer Streaming Quotes?

    Brokerage customers who have executed 40 or more trades in a unique account in a rolling calendar year, or who have a combined balance of over $250,000 or more in their T. Rowe Price Brokerage accounts, are entitled to the Streaming Quotes service. This dynamic function provides access to a customizable streaming-ticker quote applet, with a real-time snapshot of the account positions displayed with streaming market quotes. To determine if your account(s) have met the criteria for access, select Streaming Quotes from the Research & Analysis box, or contact a Brokerage representative at 1-800-225-7720.

    Where can I find cost basis information?

    Please see Cost Basis Reporting FAQs for Brokerage Accounts.

    How can I view all stock transactions year-to-date?

    The Account History screen provides a default view of all transactions that occurred in the specific account within the previous seven days. To filter your view and access records of all trades executed in the current calendar year, select All in the Transaction Type drop-down menu, for the Time Period of Current Year and click update.

    Why is my account balance negative?

    The account balance found on the Accounts & Activity Summary and Balance Details pages represents Total Equity in your Brokerage account(s). The equity balance is calculated by factoring any pending debit or credit balance from the previous business day's closing portfolio value (portfolio value - /+ debit/credit balance). The pending debit or credit balance represents the total of all recent unsettled purchases.

    A negative figure may appear if the total dollar amount of trades pending settlement exceeds the previous business day's closing market value in the Brokerage account(s).

    How can I elect to receive my Account Statements and Trade Confirmations electronically via email or download from the website?

    To subscribe to paperless delivery of statements and confirmations, select Profile & Preferences in the top navigation bar, and access the E-Delivery section. Your current subscription profile is displayed along with a list of all e-delivery programs. Select Update E-Mail Delivery to enroll. You may also subscribe to Brokerage Alerts or eProxy Notification services through links in that section.

    What is the commission for an online trade?

    Premium commission rates of $9.95 for online stock trades, and $9.95 plus $1.00 per contract for online option trades, are available for qualified accounts. These rates apply to Brokerage customers who have executed more than 30 trades in the prior year or who qualify for Preferred Services, Personal Services or Enhanced Personal Services with T. Rowe Price. All other customers are entitled to our standard low commission rate for online stock and option orders: $19.95 for online stock trades, and $19.95 plus $1.00 per contract for online option trades. For complete details and additional commission information, select the following link.

    What is a margin account, and how do I open one?

    A margin account allows for the purchase of securities with money borrowed through T. Rowe Price, and provides the capability to borrow against marginable securities held in the account. The purchase of a security on margin establishes a debit balance on which interest is due monthly. Margin approval is required to open a margin account or add margin capabilities to an already established non-retirement Brokerage account. Retirement accounts are not eligible for margin trading. To request a Margin Agreement by mail call a representative at 1-800-225-7720. To access and download the form, click the following link.

    How will I know if I have a margin call?

    T. Rowe Price Brokerage margin specialists will notify margin customers by phone and e-mail if their accounts have outstanding margin calls. In addition, on the Account Details page the Key Values / Margin Account section include fields for House Call Surplus, NYSE Surplus, and Total Fed Call. If there is an outstanding margin call, the amount will be indicated in one or more fields. If your account becomes subject to a margin call but subsequently improves, margin call designations may temporarily indicate there is no call as a result of a change in market conditions. The original call may still be in place however, due on the original date, and valid if your account value again drops below the required equity level.

    How do I sign up for option trading?

    To have your Brokerage account enabled for option trading, access, complete and submit an Option Application and Agreement. Once the account has been approved for option trading, you will be able to place option orders, either online or through a representative. For additional information, call a representative at 1-800-225-7720. Options are not suitable for all investors.

    How long does it take to execute an order during market hours?

    Assuming sufficient funds or shares are available in the account, market orders placed between 9:30 a.m. and 4 p.m. ET are executed immediately, unless there is an extenuating circumstance and trading is halted for a particular security. Details of all trade executions are posted on Order Status and History within 30 seconds after execution.

    When will the proceeds from my stock sale be credited to my money market sweep account?

    All stock trades settle in three business days, in or out of the accompanying money market sweep account. Option trades and many mutual fund trades settle the following business day. Prior to settlement, pending debit or credit balances are represented on Account Details in the Key Values table as Trade Date Balance.

    What is the difference between the bid and ask price?

    The bid price represents the price potential buyers are willing to pay for a security, while the ask price is the price at which a security is offered for sale. In a stock quote, for example, there is a bid/ask spread, which conveys the difference between what buyers are willing to pay and what sellers are asking. The rule of thumb is that if you are selling a stock, you will generally receive the current bid price. If you are buying, you must pay the current ask, or offer, price. For additional information regarding the bid/ask spread, contact a Brokerage representative at 1-800-225-7720.

    What securities can I trade at T. Rowe Price Brokerage and which can be traded online?

    Through your T. Rowe Price Brokerage account you can trade stocks, ETFs, bonds, CDs, options, non-TRP mutual funds and more. Stocks, ETFs, options and no transaction fee funds can be traded online or through our Tele-Trader service. All of the above securities can be traded through our representatives.

    Why can't I trade certain non T. Rowe Price funds online?

    While T. Rowe Price Brokerage provides trading capabilities for many mutual funds, mutual funds subject to a front-end or back-end load (sales charge) cannot cannot currently be traded online.

    To purchase additional shares of a non T. Rowe Price fund held in your account, or to request a redemption or exchange, please contact a representative at 1-800-225-7720. There is no additional charge to place a mutual fund transaction with a representative.

    Can I purchase IPOs through T. Rowe Price Brokerage?

    T. Rowe Price Brokerage cannot facilitate the purchase of an Initial Public Offering (IPO) of stock prior to its public opening on the secondary market. Some online brokerage providers offer limited access to certain IPOs through arrangements with underwriters. These services typically do not provide access to every IPO; however, only those for which the firm they've contracted is considered a "market maker." You may purchase any new issue the day it goes public online via Account Access or through a representative, once the issue starts trading. IPOs are typically characterized by high volatility, and potential buyers should exercise caution. Strong consideration should be given to entering a limit order rather then a market order for a new issue. Please call T. Rowe Price Brokerage at 1-800-225-7720 for additional information.

    How can I designate a specific lot of shares when placing an online sell order?

    To identify a specific lot, or the purchase date, of shares you are selling through the Account Access system, choose the Edit Tax Lot link on the initial Stock Order screen. This will redirect to a new page from which you may choose from lots held in that specific account.

    How do I locate a particular stock symbol?

    To perform a symbol search, select Look up Symbol in the Research & Analysis section of the Market Summary box, which appears on every Brokerage page. For stock symbols, enter the name of the company whose symbol you wish to locate and select Lookup to view a page with a master list of related symbols and corporate names. Simply move your mouse over the symbol and select the function you are interested in performing relative to the symbol or click Trade / Stock to place an order.

    How can I get a list of non T. Rowe Price Mutual Funds available through T. Rowe Price?

    The T. Rowe Price Mutual Fund Gateway provides a dependable way to invest with more than 100 prominent no-load fund families. You can use the Gateway fund search tool to evaluate most of the no-load funds made available through T. Rowe Price Brokerage. Conduct searches by fund name, family, ticker symbol, or MorningstarTM category. You can also compare funds using a variety of factors including performance, Morningstar rating, and Morningstar category. The Mutual Fund Gateway search tool provides a listing of no-load funds that can be purchased online. In addition to the list online, you can also speak with a representative at 1-800-225-7720 about the more than 7,000 load funds we offer from well-known firms such as AIM, Alliance, American Funds, Fidelity.

    What is a subscriber or exchange agreement?

    The subscriber agreement is a combined document that encompasses requirements of four separate market data providers:

    • NASDAQ (National Association of Securities Dealers Automated Quotation Systems)
    • NYSE (New York Stock Exchange)
    • AMEX (American Stock Exchange)
    • OPRA (Options Price Reporting Authority)

    It is not a T. Rowe Price-specific requirement. You must comply with all four agreements collectively. These subscriber, or exchange, agreements are essentially disclaimers intended to protect the above data providers from legal action resulting in claims against accuracy, timeliness, or omission of market information. As the ultimate provider of that information, T. Rowe Price Brokerage is required to obtain consent from customers who access real-time market data online through the secure Account Access system. If you have an online account with another brokerage firm, you may have already consented to a nearly identical agreement. You are only required to complete the agreements once per unique online user name, after which your consent is archived and you will not see the agreement again. The agreements are written in legal language as dictated by the data providers. T. Rowe Price did not have the authority to modify the text in any way, but as a shortcut, you may navigate directly to all areas that require input, acknowledgement, or a positive response by using the tab key. Acceptance of all terms is mandatory, and if you select No, you will not be allowed to access real-time market data through your T. Rowe Price Brokerage account(s) online. A link to the agreements, predicated by an intro page, will continue to be displayed each time you request a real-time quote through the online system, until you indicate a positive response to all questions. Customers are also required to provide the following information as a prerequisite to qualifying as a nonprofessional: name, address, employer, employer's address, occupation, employment function, and employment title. Even though this information was furnished when your account was opened, it must be validated again for online access to real-time market data. Per the T. Rowe Price Privacy Policy, all information provided is confidential.

    Eligible customers who identify themselves as securities industry professionals during the Exchange Agreement consent process are not allowed to access Streaming Quotes or real-time AMEX quotes through the online Brokerage system. Streaming Quotes are displayed through a customizable streaming-ticker applet and provided only to select customers who meet specific eligibility criteria (40 or more executed trades, Brokerage balance of $250,000). In the event you incorrectly identify yourself as a professional a Brokerage representative can have the agreement reset, allowing you to revisit and change your status to nonprofessional.